Nature Air Reviews 2017

Nature Air, a Costa Rican airline founded in 1990, is the world’s first carbon neutral airline. The airline is conscious of the environment and the other programs and organizations they’re involved in on top of servicing passengers throughout Costa Rica and beyond.

Nature Air Reviews 2017 brand logo

Our latest Nature Air reviews take a closer look into this airline’s main services and features, what their inflight experience is like, and what passengers think of flying with them. We hope that these Nature Air reviews help.

Background and History

Nature Air Reviews 2017 CEO

Nature Air CEO Alex Khajavi

Nature Air is based and headquartered in San José, Costa Rica, where its main base is located at Juan Santamaría International Airport, San José. The airline is headed by their CEO and Founder Alex Khajavi.

Nature Air’s fleet is composed of 2 De Havilland Canada DHC-6 Twin Otter 300 and 4 Let L-410 flying to 13 destinations in Costa Rica and internationally. For a comprehensive list of the destinations of Nature Air, using either passenger, charter, or cargo airlines, view this link from their official website.

What Users Have to Say

We found 2 Nature Air reviews on Airlinequality that gave Nature Air a rating of 2 stars out of 10. One of the reviewers, whose flight was changed on short notice to another destination, said the airline’s customer service was lousy. He wrote “We tried to call Nature Air but spent 40mins on hold before giving up. We arrived early at the airport to try and get some customer service or assistance but their response was pathetic, no empathy or offer of apology, no assistance with making onward arrangements, just given an ultimatum of either taking the flight and booking onward arrangements ourselves, or cancelling the flight getting a refund and making our own arrangements. We were told by our hotel this had been happening to tourists for several weeks, so I wanted to understand why nature air couldn’t have told us sooner so we could have made alternative arrangements.”

Other Nature Air reviews said the same thing, and that the experience wasn’t value for money either.

Nature Air Reviews 2017 passenger service

Their Official Website, Main Services and Features, and Inflight Experience

Nature Air’s website is attractive. Like other airline websites, you can book your flight on their search engine. To make browsing seem more fun, Nature Air pulled out all the stops to make their site easy to understand, simple, and engaging to everyone.

Nature Air Reviews 2017 cabin interior

For more information, updates, and offers about Nature Air, view their Twitter account here. Nature Air can also be followed on their Facebook, Pinterest, Instagram, and Youtube accounts at the top of their homepage.

Contact Details:

  • Website URL:
  • Contact number: 1-800-235-9272 / (506) 2299 6000
  • Contact Email:;
  • Head Office Address: juan santamaría main airport, san josé, costa rica

Concluding Words About Nature Air

Nature Air Reviews 2017 airplane

I didn’t expect much from Nature Air reviews. However, Nature Air’s history and initiatives are very impressive and should convince you that your negative experiences aren’t how the airline is. Yet again, Nature Air passengers complain about their appalling customer care and disappointing service.

What can you say about our Nature Air reviews? If you have anything to add, feel free to leave your comments here below!



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