Scandinavian Airlines, previously known as Scandinavian Airlines System, often shortened to SAS, is the largest airline in Scandinavia and the flag carrier of Sweden, Norway, and Denmark. It is a member of Star Alliance.
Scandinavian Airline was founded in August 1,1946 as a consortium to pool the transatlantic operations of Det Norske Luftfartselskap, Svensk Intercontinental Lufttrafik, and Det Daske Luftfartselskab, which was later on extended to cover domestic and European cooperation. SAS was created when all the airlines merged in 1951.
Rickard Gustafson joined SAS as the President and Chief Executive Officer of the airline in February 1, 2011. Prior to his appointment, he served as the President and CEO of Codan/Trygg-Hansa, Copenhagen/Stockholm (2006) president of GE Capital European Equipment Finance Nordic and European Marketing Director, GE Capital, Stockholm (2001-2006), Vice President for Strategic Planning, GE Capital Global Consumer Finance, Stamford Connecticut (1996-2000), and COO for Scandinavia and General Manager, GE Capital Bank, Sweden, GE Capital bank, Stockholm (1996-1999). He has a Master in Industrial Engineering and Management form Linköping Institute of Technology, Sweden.
The SAS headquarters is located at the SAS Frosundavik Office Building in Solna, Sweden. It operates 182 aircrafts to 119 destinations. It served 25.9 passengers in 2012.
Scandinavian airlines has a total of seven hubs. Its main hub is located at Copenhagen-Kastrup Airport and the other major hubs are Stockholm-Arlanda Airport and Oslo Airport, Gardermoen. The minor hubs are at Bergen Airport, Flesland, Gothenburg-Landvetter Airport, Stavanger Airport, Sola and Trondheim Airport, Værnes.
What Users Have to Say
SAS Website and other services
The SAS website allows its passengers to check in while on the move, but not all passengers are eligible for the online check-in. Click this link to view the list of passengers who may check-in online. Passengers should check in at least 60 minutes prior to their scheduled flight.
The airline also gives special assistance to passengers with reduced mobility or those with medical conditions. Check its official website to see the special services they offer. Passengers who might require special assistance are advised to contact the airline to make necessary arrangements at least 48 hours before their flight.
Special meals to accommodate the dietary needs of the passengers can also be requested. Passengers who wish to have special meals are advised to order their meals through the SAS Customer Contact Center, at least 90 minutes prior to their departure.
SAS intercontinental flights offer music, movies and games on personal screens. The airline is currently refitting its fleet to improve the in flight services they can offer to its passengers. Refitted aircrafts will have more than 200 hours of TV box-sets and hollywood movies, power outlets with extra USB charging possibilities and Wi-Fi in the air. Most of the long-haul planes have enabled 3G access once the plane is above 20,000 feet so passengers can be connected to their loved ones on the ground.
EuroBonus is the Frequent Flyer Program of the SAS group. Members can accumulate points on flights, car rentals, hotel stays, and everyday purchases. Collected points may be redeemed from SAS or any of its partners.
Get in touch with SAS
Website URL: www.flysas.com
Contact number: +46 8 797 0000
Fax: +46 8 797 1515
Head Office Address: Frösundaviks Allé 1 SE-195 87 Stockholm, Sweden
To Wrap it up
Scandinavian Airlines is offers a variety of services to address the needs of the passengers. In many Scandinavian Airline Reviews, customers say that the airline has comfortable seats and provide quality service that makes their flying experience memorable. There are also negative Scandinavian Airline Reviews written by customers who complain about having to pay for hidden fees, delayed flights, and unresponsive customer support.
Based on other Scandinavian Airline Reviews, although the airlines already provide good services to the customers, SAS still has a lot of things it can do to improve the services offered to the passengers..