Introduction

Flying has been a big convenience to everyone especially when traveling overseas, the invention of planes has soon evolved and is now being used as a transportation for everyone. However, passengers expect accommodations from friendly and approachable staff. This is what Thai Airways is known for, their approachable staff and superb services; surely: flying with them must be smooth as silk.

Thai Airways Logo

Origins and Ownership

Thai Airways International Public Company Limited, trading as Thai Airways; is the flag carrier airline of Thailand. Formed in 1988, the airline is headquartered in Vibhavadi Rangsit Road, Chatuchak District, Bangkok and primarily operates outside Suvarnabhumi Airport. Thai is a founding member of the Star Alliance. Thai Airways is the largest shareholder of the low-cost Nok Air, with a 39% stake and it launched a regional carrier under the name Thai Smile in the middle of november 2012 using new Airbus A320 aircraft.

Thai Airways flies to 80 destinations in 37 countries using a fleet of more than 90 aircrafts, and was once the operator of two of the world’s longest non-stop routes between Bangkok, Los Angeles, and New York City. Thai Airways route network is dominated by flights to Europe, East Asia, and South/SouthWest Asia, Thai Airways was the first Asia-Pacific airline to serve London Heathrow Airport, and is one of the Asia-Pacific carriers, who has the largest passenger operations in Europe.

Thai Airways has its origins in 1960 as a joint venture between Scandinavian Airlines(SAS), which held 30 percent share of the new company, valued at two million thai baht. The purpose of the joint was to create an international wing for the domestic carrier, Thai Airways Company. Thai Airways’ first intercontinental services using Douglas DC-8s began in 1971 to Australia, and then to Europ the following year. Soon, services to North Korea commenced in 1980.

On April 1, 1977, after seventeen years of capital participation by Scandinavian Airlines, Thai government bought out the remaining fifteen percent SAS-owned shares and Thai Airways became an airline owned by Thai government. In 2016, the company was 51 percent owned by the Thai Ministry of Finance. 47 percent of its shares, trade on the Stock Exchange of Thailand.

What people are saying

Basically, Thai Airways has given its passengers a convenient and smooth flight. Based from the reviews that were posted on certain websites, Thai Airways seems to have given them their best offers that made them reached their passengers satisfaction. Some of these reviews are listed below.

Thai Airways Economy

This was the first time on TG and what a pleasant find. For Bkk/kul route, it was a 777 aircraft – the layout was spacious and extremely comfortable. The colour scheme were cheerful too.”

—tmithomas (Kuala Lumpur, Malaysia)

Thai Airways Food 1

“Thai always has top class service, even in short and medium haul flights, even though their fleet is not among the youngest (safety unconcerned, as long as I felt). Staff speaks good English and is always helpful. Catering offers Thai delicacies (good to be on flight food) and western options. Their cold tea is among the best.”

—SoulAndHeart (Italy)

Thai Airways First Class

“This was a great flight! The boarding was smooth, the cabin configuration excellent and the in-flight entertainment top class. The food service(and the overall service) was very good. The seats were very comfortable, including the lay down bed. The aircraft was a new 787, which meant a quicker than usual trip.”

—John P (Bangkok, Thailand)

Thai Airways Food 2

“I love their flights are always punctual and cabin crews are helpful and friendly. The in-flight meals were good too especially the curry chicken rice.”

—Furby83 (Kuala Lumpur, Malaysia)

 

The Website

The website’s lavender theme really puts a calm and peaceful atmosphere within Thai Airways website’s interface. In here, you can book your flights, check in, review timetables, check flight infos, and discover the airline’s deals and offers. Thai Airways offers Economy, Premium Economy, First and Business classes, enabling their passengers to feel the convenience of flying. Thai Airways also has a mobile app which you can download from here for iOS and here for Android.   

Thai Airways Website

Contact information

  • Website URL:               Thai Airways
  • Contact number:         (66-2) 288-7000
  • Contact Email:             support@thai-g.com
  • Fax Number:                (66-2) 288-7006
  • Head Office Address:  Larnluang ticket office 6 larnlueng RD Bangkok, 10100 Thailand

Thai Airways Logo

Conclusion

Thai Airways practices good accommodation and offers good services towards their customers. Judging from the positive remarks posted by their previous passengers, there is no doubt that Thai Airways is doing their job in reaching their customers’ satisfaction.  

 

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