Virgin Australia Airlines Pty Ltd, formerly known as Virgin Blue Airlines, is the second-largest airline in Australia, after Qantas. It is also the largest airline in terms of fleet size to use the “Virgin” brand. In this Virgin Australia Reviews, we will look into the services offered by the airline and what their passengers say about these services.

Background, History, and More Information

Virgin Australia was co-founded as Virgin Blue in November 1999 by Richard Branson, founder of Virgin Group and former Virgin Blue CEO Brett Godfrey. It has been operating with two aircrafts on a single route before catapulting to the position of being the second-largest airline after the collapse of Ansett Australia in September 2001.

Virgin Australia Reviews - Virgin Australia CEO John BorghettiJohn Borghetti is the current Chief Executive Officer and Managing Director of Virgin Australia. He has over 40 years of experience in the aviation industry having held a number of senior positions at Qantas, where he served as the Executive General Manager for six years before leaving the said company in 2009.

Virgin Australia is headquartered in Bowen Hills, Brisbane. It operates with 117 aircrafts serving 54 destinations. Its hubs are Auckland Airport, Brisbane Airport, Melbourne Airport & Sydney Airport. It focus cities are Adelaide Airport, Gold Coast Airport and Perth Airport.

Reviews/ What Users Have to Say

Virgin Australia Reviews - Customer reviews
Virgin Australia Reviews - Customer reviews

Website

Virgin Australia Reviews - website

The airline may provide special assistance to passengers who have special needs to make sure that they will get to their destinations safely and comfortably. Passengers who might need special assistance during their trip are advised to include their needs when they book are at least 48 hours prior to their departure so the airline can make necessary arrangements to be able to provide the needs of the passengers.

Virgin Australia’s on-board meals include a wide range of food and beverage choices depending on the fare type, cabin class and route booked. Passengers with different dietary needs may request for special meals that meet their dietary requirements. Clients may request for baby meals, bland meals, children’s meals, diabetic meals, gluten free, low fats or low cholesterol meals, asian vegetarian meals, vegetarian vegan meals, vegetarian meals, lacto-ovo vegan meals, Kosher meals, Hindu meals, Muslim Meals, Low Salt, Low Lactose, Fruit Platter Meals, Low Calorie Meals, Seafood Meals, Vegetarian Jain Meals, and Raw Vegetable Meals.
Virgin’s Inflight entertainment includes the recent movies, tv shows, music and many more. Velocity Frequent Flyer is the frequent flyer program of Virgin Australia. Unlike other frequent flyer programs, points for Velocity are earned based on the cost of a flight instead of the distance. As a reward, it offers “any seat, any time” reward flight availability. This allows any seat that is currently available to be redeemed.

Contact Details:

  • Website URL: www.virginaustralia.com
  • Contact number: 07 3295 3000
  • Head Office Address: 56 Edmondstone Road, Bowen Hills Qld 4006

To sum it up…

We can see in this Virgin Australia Reviews, that the airline provides the needs of its passenger to make sure that they are going to have a safe and comfortable flight. Some of the passengers complain about the airline not having good food and having bad customer service; while some passengers are satisfied with the services provided and they commend the airline because the flights are on time and for having cabin crew that are attentive and friendly.

 

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