Incheon International Airport or Seoul-Incheon International Airport is the largest airport in South Korea and it serves as the primary airport for the Seoul Capital Area. This airport is named as one of the busiest and largest airports in the world, and has been rated as the best airport worldwide by Airports Council International every year, since 2005. In this Incheon International Airport Reviews, we will take a look at the services and facilities of the airport, as well as the reviews of other passengers and visitors who have used the services and facilities of Incheon International Airport.

Reviews – What People are Saying

Here are some Incheon International Airport Reviews submitted by previous passengers and airport visitors.

Incheon International Airport Reviews - Customer reviews Incheon International Airport Reviews - Customer reviews





Information Desks for specific purposes such as MICE Concierge Service, Tour Information Center, Transit Tour Service and Medical Tour Information Center are located at Public Area 1F; while the Lost and Found Center is located at Public Area 1B.

As a one of the largest airports in the world, Incheon International Airport has a lot of interesting shopping establishments and many of their visitor’s favorite brands are also available. The following stores are located in the airport’s main terminal, concourse and duty free areas: Jane-art, Hermes, Marc Jacobs, Givenchy, Omega, Sandy Cast, Samsonite, Tod’s, Prada, Montblanc, Burberry, Rolex, Paul Smith, Celine, Fendi, Cartier, Longchamp, The Ba:ng, Marients, Gucci, Louis Vuitton, MCM, The Shilla Duty Free, Lotte Duty Free, Shinsegae Duty Free, S. Ferragamo, Paul & Shark, Bulgari, Tiffany & Co., Gentle Monster, Beanpole, and many more.

Incheon International Airport Reviews - Airport shopping

Aside from providing a lot of shopping establishments, Incheon International Airport also offers a wide selection of dining establishments in the different areas of the airport. Taco Bell, K-street food, Bee Chen Hiang, Monster Bread, Goraesa, Burger King, Sonsoo Gimbap, Banjoo, Bon Pi Yang, Bon Juk, Gong Cha, Ygiis Cafe, The Beans by CC, Jamba Juice, Starbucks, Paris Baguette, Internet Cafe by Cafe Bene, Petitzel, and several others are the dining establishments that passengers and airport visitors can choose from if they ever want to get a quick snack or enjoy an entire meal  before leaving the airport facilities.

For passengers or visitors of the airport who wish to use the internet to check their emails or stay connected with friends, they use free internet services, fax and print services and order a cup of coffee at the Internet Cafe by Cafe Bene located at Concourse 3F.


Located west of Incheon’s city center, the airport stands on an artificial land between Yongyu and Yeongjong islands. Incheon International Airport is accessible via ground transportation. Passengers can use services of airport buses (called limousine buses), intercity buses, Incheon International Airport Railroad airport express or A’REX(stylised), ferry services or use private vehicles to get to the airport itself.

Location – Traffic – Service

Incheon International Airport serves as the main airport of Seoul’s City Capital and is known as one of the largest and busiest airports in the world. The airport is owned by the South Korean Government and is operated by the Incheon International Airport Corporation. In 2016, Incheon International Airport has recorded 339,673 aircraft movements, carried 2,714,341 tonnes of cargo, and has served 57,765,397 international and domestic passengers. ICN serves as the hub for Air Incheon, Air Seoul, Asiana Airlines, FedEx Express, Eastar Jet, Jin Air, Korean Air, Jin Air and Polar Air Cargo, as well as the focus city for China Southern Airlines, Sky Angkor Airlines, Thai Airways and VietJet Air.

New and Awards

Incheon International Airport Reviews - Airport Awards

Contact Info

  • Airport Code: ICN
  • Phone Number: 1577 2600
  • Website URL:
  • Address: 272, Gonghang-ro, Jung-gu, Incheon, Rep. of Korea


To wrap it up…

In this Incheon International Airport Reviews, we can see that this multi-awarded airport is able to provide good services as well as clean and well-maintained facilities for the passengers of the different airlines and other visitors of the airport. The airport is not a perfect one, so it was not surprising that some passengers and visitors complained unmanned information desks and having to wait in line for long hours to get past the immigration; but there were many passengers and visitors who were satisfied and pleased with the services and facilities provided by the airport. Some complimented the airport having a lot of transit options to choose from, good dining options, and good airport facilities.  



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