Yatra Online Travel Agency Reviews


Yatra.com, an Indian online travel agency, is the leading travel company in India is committed in their mission of “creating happy travelers”. In April 2012, Yatra.com was the second largest online travel website in India. This Yatra online travel agency review will give you an insight on the things that you have to know about India’s leading travel company.

Background, History, and More Information


In August 1, 2006, Yatra.com was founded by Dhruv Shringi, Manish Amin, and Sabina Chopra. The headquarters of Yatra.com is located in Gurgaon, Haryana, India.

Yatra Online Travel Agency Review - Yatra CEO Dhruv ShringiDhruv Shringi is not just a co-founder of Yatra.com, he is also the company’s Chief Executive Officer since 2006. Prior to being the CEO of Yatra.com, he served as the director of Ebooker PLC from 2003 to 2005. He also worked as the manager of Ford Motor Company (February 2002-August 2003)


What Users Have to Say

Yatra Online Travel Agency Review - Customer Review

Yatra.com is a very well known website for online tour and tickets booking.Here, the service is not as per their cost and the support team helps less and encouraged to book another package more.Their information depth is good and vast and they have pan India service, also they cover most of Asia and parts of the west as well. The content timeliness is outdated and not regularly updated.They have to update it regularly. The design is good and usability is okay yet diffucult for new clients.Their website load time is slow and takes time, often ads pop up.” – amitavisoni (via mouthshut.com)

Yatra Online Travel Agency Review - Customer Review

“We planned our trip to phuket and bangkok through yatra.com. It was an overwhelming experience which will never go out of our mind. Everything was so planned and taken care of professionally by yatra.com. Mr. Shahid Khan from yatra was so generous and keep up to all promises. Earlier we were hesitant to book our trip through yatra.com but then when we enjoyed services of yatra.com we will highly recommend it for everyone. It is money savvy and best trip advisor we ever met in our life. Thank you yatra.com and specially Mr. Shahid. Hoping for a long cherished relation with you guys.:)” – Rammkrishhna (via mouthshut.com)

Yatra Online Travel Agency Review - Customer Review

Customers who have written Yatra online travel agency reviews compliment the agency for offering a wide variety of services while some complain about unresponsive customer care and misleading schemes.

Their Official Website

Yatra Online Travel Agency Review - Yatra Website

Yatra.com offers services such as booking flight and railway tickets, hotel rooms, domestic and international flights, domestic and international holidays, international hotels and other deals. Customers can also view the status and other details about their bookings. The website also publishes Press releases to keep their customers updated and other information to address frequently asked questions. Lists of activities that customers might enjoy doing in their next destinations are also posted in their website.

The website also connects with their customers through different social media platforms like Facebook, Twitter, Google+ among several others.


News and Activities

In March 2012, the company announced Salman Khan, Bollywood Actor, as a shareholder and brand ambassador of Yatra.com.

Yatra,com acqui-hired Travel-logs.in, which specializes in private tours and customized city walks, in 2016. In January 2016, Vikrant Mudaliar was appointed as the Chief Marketing Officer of Yatra.com. Prior to his appointment, he served as the Chief Sales and Marketing Officer at Lenskart.com

Contact Details:

Contact details for specific questions and information are available in the website.

Yatra Online Travel Agency Review - Yatra Phone Support

To sum it up

Yatra.com offers a varitey of services to address the needs of their customes to accomplish their mission “creating happy travelers”. This company receives a mixture of positive and negative feedback from their customers.

Tip: One good thing you can do before booking anything in any website or travel agency is to check the reviews submitted by customers so that you will have an insight on the quality of the services offered by the company.


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